FAQ
β Frequently Asked Questions
Everything you need to know about Wavy Clothing β orders, shipping, returns, and more.
π¦ How long does shipping take?
Orders are processed in 1β3 business days. Metro city deliveries take 3β5 business days, while other locations take 5β8 business days. Delays may occur during festivals or courier backlogs.
π° Do you charge for shipping?
We offer free shipping on all prepaid orders. Cash on Delivery (COD) orders have a flat fee of βΉ50.
π Can I return or exchange my order?
Yes! Returns are accepted within 7 days if items are unused, unwashed, and in original packaging. Currently, we donβt offer direct exchanges β simply return your item and place a new order. See full Return Policy.
π What if I need to change my delivery address?
Please email us at shopatwavyclothing@gmail.com before your order is dispatched. Once shipped, we cannot change the address.
π What if my order is delayed or lost?
If your package is delayed beyond the estimated delivery time, or if you suspect it is lost, contact us with your order ID. Weβll work with the courier partner to resolve it as quickly as possible.
π Do you offer gift wrapping?
Yes! You can select the gift-wrapping option during checkout for a premium unboxing experience.
π How do I know my size?
Each product page includes a size chart for accurate measurements. If youβre unsure, email us for personalized guidance β weβll help you pick the perfect fit!
π³ What payment methods do you accept?
We accept all major debit/credit cards, UPI, NetBanking, and Cash on Delivery (COD) for eligible orders.
ποΈ Do you offer bulk orders or custom printing?
Yes! For corporate or bulk orders, email us at shopatwavyclothing@gmail.com with your requirements.
π Do you ship internationally?
Currently, we ship only within India. Stay tuned β international shipping is coming soon!
π What are your support hours?
Weβre available from Monday to Saturday, 10:00 AM β 10:00 PM. Sundays & public holidays are closed.
Still have questions? Email us at shopatwavyclothing@gmail.com β weβre happy to help! π